Recall information is obtained from which office?

• A. DLA CSO
• B. DOD
• C. FDA
• D. USDA

Answer: (A)

Recall information for DoD supplies comes from the Defense Logistics Agency’s Customer Service Office. In the military supply chain, the CSO is the central point that handles recall notices, coordinates with manufacturers, tracks affected lots, and distributes instructions to all units and activities. This ensures a unified, timely response across the services. While civilian recalls are issued by agencies like the FDA or USDA, and the DOD sets policy, the official recall communications for DoD items originate from the DLA CSO, making it the authoritative source in this context.